WebPress and hold the button for 10 to 12 seconds, until you see the Fitbit icon and a version number (e.g. "V30"). Let go of the button, and unplug your tracker from the charging cable. How do I factory reset Charge or Charge HR? Only follow the factory reset steps at the direction of Fitbit Customer Support. WebMar 2, 2024 · We announced a voluntary recall of Fitbit Ionic smartwatches, which the company introduced in 2024 and stopped producing in 2024. The battery in the Ionic smartwatch can overheat, posing a burn hazard. The health and safety of Fitbit users is our highest priority. We are taking this action out of an abundance of caution for our users.
How do I get my Fitbit repaired or replaced under warranty?
WebJul 21, 2024 · Fitbit customer support is doing their best, but right now be prepared for longer wait times. ... please check @Odyssey13's post and try getting in touch with our Support team with the UK phone number. ... I have had excellent customer service, and they have tried a number of trouble shooting methods in order to help me with the … WebJan 9, 2024 · 405 Howard St. San Francisco, CA 94105. (415) 513-1000. [email protected]. Secondary Contact. Jeff Devine. Executive Vice President of Operations. 405 Howard St. San Francisco, CA 94105. cubitt west brighton
Solved: How can I contact Customer Support? - Fitbit Community
WebSep 11, 2024 · 26700 1376 8211. 09-11-2024 15:41. @putncase Welcome to the Fitbit Community. Thanks for taking the time to share your experience with Support and Fitbit Premium. I see where your frustration is coming from. I appreciate that you've being a Fitbit user for some years already. WebJun 24, 2024 · I contacted Fitbit’s customer service department by phone and email, but was told the unit was “out of warranty” and offered a 25 percent discount on any new tracker. I don’t think that’s enough. What I want is a new replacement for this broken Fitbit, although I don’t have confidence another refurbished replacement would fare any ... WebApr 18, 2024 · If your Fitbit has a problem and you want to make a warranty claim, the first thing you need to do is contact Fitbit support via Twitter, email, phone call, or live chat. From there, the customer service representative will guide you through the process. Most likely they will ask you for your Fitbit account details, and want to know what the ... cubitt west cranleigh